15 Working with the audit trail
MyID retains an audit trail of operations carried out within the system. You can view the audit trail in the following places:
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From the History tab of the View Person screen.
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From the Device History tab of the View Device screen.
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From the Unrestricted Audit Report.
If you have role permissions to the View Full Audit feature, you can click on an entry on the History tab of the View Person screen, the Device History tab of the View Device screen, or in the Unrestricted Audit Report to display the audit information in the View Audit screen. See section 15.1, Viewing audit details.
You can also view the audit trail in the following place:
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MyID Desktop
You can launch the Audit Reporting MyID Desktop workflow from the Additional Reporting section of the More category in the MyID Operator Client. This workflow allows you to list audit events for either a single workflow or task within MyID or for all operations.
See the Running the audit report section in the Administration Guide for details.
For more information about the audit trail, including how to configure which items are audited and how scope is respected, see the The audit trail section in the Administration Guide.
Important: If you are upgrading a customized system that has changed which items are audited, these changes must be applied to the upgraded system; contact customer support quoting reference SUP-334 for more information.